John D. McDonald, P.E., is Director, Technical Strategy and Policy Development for GE Energy Management’s Digital Energy business, and has 40 years of experience in the electric utility industry.
In this interview, IEEE Smart Grid Expert John McDonald provides a basic introduction to smart grid from multiple stakeholder perspectives, including the current state of smart grid applications, communications, and a summary of the most successful smart grid implementation to date.
Question: What percentage of customers preferred social media? How was this information obtained? And the sources?