With a 20-year career advancing emerging technologies for the power and telecommunications industries, IEEE Smart Grid Technical Expert James McClanahan is uniquely positioned to discuss the evolution to Smart Grid. McClanahan is a member of the IEEE Power & Energy society and he has served as an IEEE officer at the local chapter level. In industry, he has helped pioneer advanced metering infrastructure and many telecommunications technologies that will be used in Smart Grid. He is director of product support and field services in the power system services division at S&C Electric Company.
In this interview, James McClanahan emphasizes the need for each utility to have a clear and cohesive Smart Grid vision and a champion for that vision within the company. He also discusses the impact of Smart Grid on the utility workforce and the need for utilities to rethink their customer relationships.
Question: What is the most important message that needs to be communicated to the industry about Smart Grid?