Integrated System, Social Media Improve Grid Reliability, Customer Satisfaction
Date: December 2012
Publication: Electric Light & Power
Reliability will be the top priority for grid operators no matter whom or where they serve. From a tree branch that takes out a single home to a complex, multifactor event that cuts power to 700 million people—as a two-day event did in India this past summer—rapid outage detection and speedy restoration play critical roles. Read more