Human Factors in Increasing Real-Time Cyber/Physical Complexity
This online tutorial will be presented in two separate live sessions, and recordings will be available after each live event. Scroll down for session agendas and registration.Session 1: July 31, 3PM – 4:20PM EDT
(Registration deadline: July 30, EOB EDT) Session 2: August 2nd, 3PM – 4:20PM EDT
(Registration deadline: August 1st, EOB EDT)
Who Should Attend:
Individuals who work in grid operations and planning, researchers looking at resiliency, interdiction modeling, and complex sociotechnical systems interactions
The majority of major system disturbances have incorporated components of failures not in the technological, but human realm. Real-time critical infrastructure operations rely on humans to be able to rapidly and effectively synthesize, comprehend, and take action on data, but in a “big data” world, the signal to noise ratio continues to increase towards noise, and systems that work “well enough” in normal operations now fail as the overtaxed human capacity for short term memory, information processing, and long-range thinking declines in emergency situations. Add trouble in organizational culture (especially the fears around being fired), and these issues continue to exacerbate. This course covers applying human factors engineering and resiliency engineering principles to ensure that critical infrastructures work well in increasingly complex operational environments
The online tutorials will cover the following topics:
- Human Factors and Human Performance 101
- Quality, Safety, Reliability, Resiliency, Robustness and Antifragility.
- Human performance changes under stress.
- Visual System function and optimization
- Situational awareness and optimization
- Organizational Culture and Complex Sociotechnical Systems
- High Reliability Organizational Model
- Just Culture Model
- Neuroscience behind organizational culture
- Fatigue, stress, and blackstart restoration
Session price varies based upon IEEE membership. The course will run in two 80-minute sessions via Webex. Registration for each session via the IEEE Smart GridResource Center is required.